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Terms of Service

1. Introduction

1.1

Welcome to GoCohort a Service of Elliptic Squares UG (haftungsbeschränkt). GoCohort provides a software platform and services for managing digital marketing campaigns on various platforms. By using the service of GoCohort, you agree to these Terms of Service. In the following text we use the term "we" and "GoCohort" to refer to Elliptic Squares UG (haftungsbeschränkt) and the term "you" to refer to the client.

20. General Provisions

20.1

GoCohort does not enter into contracts with consumers or private individuals.

2. Services Provided

2.1

Ad Management & Automation

2.2

Ad Content Generation

2.3

Website Creation

2.4

Campaign Analytics and Optimization

2.5

Affiliate Program access

3. Account Eligibility and Responsibilities

3.1

Users must be 18+ and provide accurate information.

3.2

You are responsible for maintaining the confidentiality of your login credentials.

3.3

You agree not to use our services for illegal or prohibited activities.

4. Payment and Billing

4.1

Payments are processed securely via Stripe.

4.2

All prices are listed in EUR and may be subject to VAT.

4.3

Subscription renewals are automatic unless cancelled before the billing date.

4.4

No refunds except as required by law.

5. Facebook Integration

5.1

You may use our platform Meta APIs and adheres to their policies.

5.2

You authorize us to manage and post Facebook/Instagram ads on your behalf if you connect your Facebook Business Manager account to our platform.

6. Affiliate Advertising

6.1

We may offer commissions through tracked affiliate links.

6.2

Fraudulent or self-referrals will result in termination of affiliate earnings.

6.3

The affiliate who refers the customer to GoCohort will receive a commission for the sale of the product or service.

6.4

The affiliate will not receive a commission for the sale of the product or service if the customer has already purchased the product or service from ${APP_NAME} before the affiliate referred the customer.

6.5

The affilate will return the commission if the customer cancels the subscription within the first 14 days.

7. Intellectual Property

7.1

Our platform, logos, and all content remain our intellectual property.

7.2

You retain rights to your ad creatives and campaign data.

8. Termination

8.1

We may suspend or terminate access for violations of these terms.

8.2

You can cancel anytime via your dashboard.

9. Limitation of Liability

9.1

We are not liable for any damages resulting from Facebook policy changes, ad disapprovals, or business losses.

9.2

Use of the platform is at your own risk.

10. General consulting services

10.1

GoCohort provides the client with general consulting services. In delivering these services, GoCohort is solely obligated to provide advice to the best of its knowledge and belief and—where applicable—based on current knowledge and the state of the art. The consulting services constitute a service contract within the meaning of Sections 611 et seq. of the German Civil Code (BGB).

11. Hosting of Funnel Pages (Product centered websites)

11.1

If GoCohort creates a funnel page for the client, it will also offer hosting services for that funnel page.

11.2

The availability of the servers used to host the funnel page shall be at least 99% on the average running time of the corresponding ad that serves the traffic of the funnel page. This excludes periods during which the servers are unavailable due to events beyond the provider’s control (e.g., force majeure, actions by third parties, technical issues). The liability provisions of these Terms and Conditions remain unaffected.

11.3

The client has no entitlement to the assignment of a fixed IP address for the hosted funnel page unless otherwise agreed. GoCohort reserves the right to make changes to the technical infrastructure or implement legal adjustments as necessary.

11.4

GoCohort does not conduct proactive reviews of the content on hosted funnel pages. However, if GoCohort becomes aware of any prohibited content, it will assess the situation and take appropriate action. Clients are encouraged to report potentially problematic content without delay.

12. Copyright of ad materials

12.1

If the client provides GoCohort with texts, images, or other content, the client is responsible for ensuring that such content does not infringe upon the rights of third parties (e.g., copyrights) or violate any legal provisions. In this context, it is noted that GoCohort is not legally permitted to provide legal advice to the client. In particular, GoCohort is neither obligated nor legally able to review the client’s business model and/or the works created or acquired by the client (such as layouts, graphics, texts, etc.) for compliance with applicable laws. GoCohort will specifically not conduct trademark searches or other checks for potential conflicts with intellectual property rights in relation to the works provided by the client. To the extent that the client issues specific instructions regarding the work to be produced, the client assumes full responsibility for such instructions.

13. Right of Withdrawal and Refund Conditions

13.1

GoCohort provides its services to business customers (B2B). Refunds, returns, and warranty claims are handled in accordance with the applicable legal provisions of the jurisdiction concerned. Consumer (B2C) return rights do not apply.

14. In App Currencies

14.1

Users do not have the option to exchange in app currencies to real money.

14.2

We reserve the right to change the value of the in app currencies at any time.

14.3

We reserve the right to correct falsely earned in app currencies.

15. Website Connection

15.1

If you decide to connect a Website to GoCohort you give your consent that you rightfully own the website or have the consent of the actual owner of the website. We will analyze the website to prefill the most valuable information for you and your campaign.

16. Advertising Performance Disclaimer

16.1

GoCohort does not provide any assurance, warranty, or guarantee of commercial success, economic outcome, or specific performance results in connection with the use of the Application or any advertising activities conducted via third-party platforms, including but not limited to Google, Meta (Facebook/Instagram), or comparable providers.

16.2

Any information, projections, benchmarks, or illustrative examples relating to potential advertising performance are provided solely for explanatory purposes and shall not be construed as a binding commitment, guarantee of success, or legally enforceable promise within the meaning of §§ 133, 157, or 311 BGB.

16.3

The effectiveness and results of advertising campaigns depend on a variety of external factors that are beyond the Company’s control, including but not limited to market conditions, competitive environment, target audience behavior, budget decisions, creative content, platform-specific algorithms, and changes to the policies or technical systems of third-party providers.

16.4

To the maximum extent permitted under applicable European Union and German law, the Company shall not be liable for the absence of expected results, loss of revenue, reduced advertising effectiveness, or any indirect or consequential damages arising from or in connection with advertising measures executed using the Application or through third-party advertising services.

16.5

Nothing in this disclaimer shall limit or exclude liability in cases of intent, gross negligence, injury to life, body or health, or mandatory liability under applicable statutory provisions.

Last updated: January 05, 2026

Terms of Service | GoCohort